These terms & conditions apply to the use of this website. By accessing this website and/or placing an order, you agree to be bound by these terms & conditions.
Using this website indicates that you accept these terms regardless of whether or not you choose to register with us or order from us. If you do not accept these terms, please do not use the website.
You will not be able to access all areas of this website without registering your details with us, and waiting for your account to be activated, which can take up to 24 hours.
ORDERING FROM US
You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order & correct any errors. We will send an order acknowledgement, detailing the products you have ordered.
All products are subject to availability and may be changed at any time.
If your order cannot be fulfilled you will be offered an alternative or given a refund or store credit.
Payments must be made before orders can be dispatched. Please pay online through the payment provider PayPal or a debit/credit card powered by Stripe. If you experience any problems with payment, please contact us by phone or email.
Delivery costs to a UK Address are dependent on the total cost of your order. It will be sent on a next working day service with DPD. Providing you order before 4pm, there is a good chance that you will receive your order by the next working day. A signature will be required upon receipt.
Shipping costs for international orders are dependent on the destination, and will be calculated at checkout. We ship internationally with DHL & UPS, and orders should arrive well within a week of the initial order being placed. The purchaser is responsible for any import duties, customs taxes and other taxes levied by the destination country.
If preferred, customers can also arrange for their own couriers to collect the order at our Manchester branch, and not pay any shipping charges with us. After an order has been shipped, an email will be sent to the customer notifying them of this, and providing a tracking number.
If paying through WorldPay, we accept payments in GBP (Pounds Sterling) only. If you attempt to pay with another currency, that currency will need to be converted to GBP before payment is made. Visa Debit, Visa Credit, MasterCard Credit, MasterCard Debit, Visa Electron, Maestro and JCB cards are the accepted card types through our WorldPay payment gateway.
All prices are exclusive of VAT. We reserve the right to express the price exclusive of VAT, but we shall show VAT separately & include it in the total price.
UK DELIVERY CHARGES
Delivery is charged at £10.00 per order.
OVERSEAS DELIVERY CHARGES
International delivery cost is dependent on the destination. If you have any queries regarding this, please do not hesitate to send us an email.
No liability for any claim for damage shall be accepted unless the purchaser notifies the vendor within 24hrs of delivery. This period may be extended at the sole discretion of the vendor.
No liability for any claim for missing items shall be accepted unless the purchaser notifies the vendor within 24hrs of delivery.
No liability for any claim will be accepted in the case of goods differing in quantity or descriptions from the purchaser given on the order unless the vendor is notified in writing by the purchaser within 3 working days.